FAQ

Guru OTT is an online video-streaming platform that provides movies, web series, short films, and exclusive regional content.

Guru OTT offers both free and premium (paid) content.
Some movies and series may require a subscription.

You can subscribe through:

  • The official website

  • The mobile app (Google Play Store / iOS App Store)
    Choose a plan and complete the payment online.

We accept a variety of payment gateways for your convenience: - Stripe - RazorPay - Paystack - PayPal - Guru OTT works on:

 

  • Android phones/tablets

  • iPhones/iPads

  • Smart TVs

  • Laptops/desktops (web browser)

Yes, but the number of simultaneous streams may be limited based on your subscription plan.

Yes, Guru OTT is a legal platform with licensed content.

Use the Forgot Password option on the login page and follow the instructions to reset via email or OTP.

Possible reasons:

  • Slow internet connection

  • Network congestion

  • Outdated app version
    Try:
    ✔ Checking your connection
    ✔ Restarting the app
    ✔ Updating to the latest version

Go to Help / Support in the app or website and submit your issue.

Yes, we offer a limited-time free trial for new users. During the trial, you can explore all the features of the platform and decide if you want to subscribe to a full plan.

Our referral program rewards you for inviting friends to join Streamit Laravel. For each friend who subscribes using your referral link, you both receive a discount on your next billing cycle. Check the referral section in your account for more details!

Guru OTT offers a diverse range of content, including movies, TV shows, and live events across various genres. You'll find everything from action and comedy to horror and romance!

Absolutely! You can change your subscription plan at any time through your account settings. Simply select a different plan, and your new billing will take effect at the end of your current billing cycle.

If you forget your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password via the email associated with your account.

Yes, users must be at least 13 years old to create an account. We recommend parental guidance for users under 18, as some content may not be suitable for younger viewers.

Yes, depending on your subscription plan, you can share your account with family members. However, please note that simultaneous streaming may be limited based on your chosen plan.

We regularly update our library with new content! You can expect new movies, TV shows, and episodes added every week, so there's always something fresh to watch.

Yes, many of our titles offer subtitles and closed captions in various languages. You can enable them through the video player settings while watching content.

If you experience buffering or streaming issues, first check your internet connection. If the problem persists, try clearing your cache or refreshing the page. If you continue to have issues, please contact our support team for assistance.

To use parental controls on Streamit, navigate to your account settings. Here, you can set age restrictions for various content types and block specific shows or movies. Additionally, you can create custom profiles for family members with tailored controls. For added security, consider setting a PIN or password.

To enable subtitles or closed captions while watching content on Streamit, look for the "Subtitles" or "CC" icon on the video player. Click on it, and you can choose your preferred language for subtitles. This feature enhances your viewing experience and accessibility.

To customize your Streamit homepage, log into your account and navigate to the "Settings" section. From there, you can personalize your homepage by selecting your favorite genres, organizing your watchlist, and adjusting display preferences to see content that interests you most.

To download videos for offline viewing on Guru OTT, find the desired movie or show and look for the download icon. Click it, and the content will be saved to your device for offline access. Note that the ability to download may depend on your subscription plan.

Yes, you can delete your account at any time. To do this, log into your account, navigate to the "Account Settings" section, and select "Delete Account." Please note that this action is irreversible, and all your data will be permanently removed.

If you need assistance, you can reach our customer support team via email at support@guruott.in. We're here to help!
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